The pivotal role of PIM in digital commerce

Data & Insights, Technology

Back to news and events The pivotal role of PIM in digital commerce  read By Radcliffe Cole, SVP Consulting Solutions  (The first of a three-part story that explores the transformative potential of PIM solutions. The second article outlines the key features of PIM...

Expert tips for a successful peak season strategy

Data & Insights

Back to news and events Expert tips for a successful peak season strategy  read It’s the WrestleMania of retail; the main event of industry. The barometer of a brand’s yearly success heavily depends on fourth quarter performance. There’s an avalanche of data...

6 key CX tips for a successful peak season

Data & Insights, Industry Trends

Back to news and events 6 key CX tips for a successful peak season  read By Aimee Hart, Principal CX Consultant Delivering a seamless customer experience (CX) has become a fundamental pillar of retail success, with many retailer’s annual performance hinging on the...

Benefits of localization for your key foreign markets

Data & Insights, Industry Trends

Back to news and events Benefits of localization for your key foreign markets  read Have you ever noticed that the McDonald’s menu in the UK differs wildly to the one served up in China? You can’t take a bite into a fiery Sichuan double chicken burger or sip a red...

The Tryzens Leaders Summit: the new era of customer retention and loyalty

Customer Experience, Industry Trends

Back to news and events The Tryzens Leaders Summit: the new era of customer retention and loyalty  read The current retail landscape has ushered in a new era of customer retention and loyalty. In an environment punctuated by steep costs of acquisition and challenging...