Customer Experience, Technology
Back to news and events 7 key app features and the brands using them to build omnichannel experiences  read Brands have been pursuing omnichannel for years. Yet many still struggle with siloed channels – held back by legacy tech, disconnected data, and inconsistent...
Customer Experience, Data & Insights, Technology
Back to news and events How to choose the right OMS: a comparison of leading platforms for modern retail  read By Jason Farrugia, Head of BA & Solution Delivery Sam Elliot, Client Success & Strategy Director Order management systems (OMS) used to be the sort...
Customer Experience, Data & Insights
Back to news and events How to conduct customer research that drives business growth  read By Leanne Franks, Head of CX at Tryzens Global For retailers, understanding their customer isn’t just an advantage; it’s a necessity. Understanding your customer means going...
Customer Experience, Data & Insights
Back to news and events How to align product strategy with your overall business strategy Host | Kate Maszluch, SVP Marketing at Tryzens Global   Guest | Mitul Lakhani, Product Lead at John Lewis Selecting the right product at the right time is a critical decision...
Customer Experience, Data & Insights
M 3 2 Our work What we do Services Strategy & insights Customer experience Build & integrate CommerceOps Optimization Our Products Shopper App Composable Storefront Creating Connected Experiences ConsumerDirect CommerceOps Platforms Platforms we work with...