Customer Experience, Data & Insights
Back to news and events The 3 CX steps that drive customer loyalty read By Alex Burnham, Head of Customer Strategy & Success at Tryzens Global As customer experience becomes a key battleground in commerce and consumers cut their spending, investment in...
Data & Insights, Industry Trends
Back to news and events Preparing for peak: Site readiness read What does your peak season strategy look like? With the most important period of the trade calendar fast approaching, it’s crucial to start preparing early. Matt Briggs is SVP of Live Services at Tryzens...
Data & Insights, Industry Trends
Back to news and events Australian Retail Report 2024 read Download the report Australian Retail Report 2024 - download * * * * I have read the privacy policy and consent for Tryzens Global to contact me Subscribe me to hear about Tryzens Global's news & events...
Customer Experience, Data & Insights
Back to news and events The CX series: personalization versus expectation read What a lot of people consider personalization is now an expectation – an established part of the customer journey. When you’re shopping online for a dress and are shown a matching bag and...
Customer Experience, Data & Insights, Industry Trends, News, Technology
Back to news and events Dune London strides towards omnichannel read Dune London, the iconic fashion footwear brand, has taken a significant leap forward in its CX strategy by implementing OneStock, Europe’s leading order management system (OMS), after close...