Customer Experience, Data & Insights, Industry Trends, News, Technology
Back to news and events Dune London strides towards omnichannel read Dune London, the iconic fashion footwear brand, has taken a significant leap forward in its CX strategy by implementing OneStock, Europe’s leading order management system (OMS), after close...
Customer Experience, Technology
Back to news and events Important changes to Gmail and Yahoo read Google and Yahoo are making changes that are going to impact how emails from brands are treated. Beginning in February 2024, all emails sent from an ecommerce CMS or third-party platform such as...
Data & Insights, Technology
Back to news and events Comparing 3 leading PIM solutions read By Radcliffe Cole, SVP Consulting Solutions (The third of a three-part story that compares 3 of the leading PIM solutions. The first outlines the transformative potential of PIM solutions. The second...
Data & Insights, Technology
Back to news and events ChatGPT and UX audits: the current limits of generative AI read By Merlyn Meredith | Senior UI/UX Designer With brands and retailers weathering through an uncertain economic climate, they’re reshuffling their priorities to help navigate...