Data & Insights, Industry Trends
Back to news and events 6 key CX tips for a successful peak season read By Aimee Hart, Principal CX Consultant Delivering a seamless customer experience (CX) has become a fundamental pillar of retail success, with many retailer’s annual performance hinging on the...
Data & Insights, Industry Trends
Back to news and events Benefits of localization for your key foreign markets read Have you ever noticed that the McDonald’s menu in the UK differs wildly to the one served up in China? You can’t take a bite into a fiery Sichuan double chicken burger or sip a red...
Data & Insights, Industry Trends
Back to news and events 5 areas to embed generative AI into your digital commerce strategy read By Zhivko Rusev, SVP Salesforce at Tryzens Generative AI has been trending in public conversation since November 2022, following OpenAI’s largest technological...
Customer Experience, Data & Insights
Back to news and events The requirements for B2B digital commerce & Tryzens CX enhancements read $(document).ready(function(){ $('.post-categories .et_pb_text_inner a').each(function(){ var tag_name = $(this).text().toLowerCase().replace(/[^a-zA-Z ]/g , "");...
Customer Experience, Data & Insights
Back to news and events A CX-first approach to boost customer lifetime value read (This article originally appeared on Inside Retail, a global leader in retail news, analysis, and trends. It is published by Octomedia, one of Australia’s leading B2B publishers.) By...