Customer Experience, Industry Trends
Back to news and events How to reduce cognitive load to boost CX read When you walk into a store for the first time, you begin a learning process: the layout of the store, which sections hold the items you’re looking for, the varieties of products and the pricing....
Customer Experience, Data & Insights, Industry Trends, News, Technology
Back to news and events Dune London strides towards omnichannel read Dune London, the iconic fashion footwear brand, has taken a significant leap forward in its CX strategy by implementing OneStock, Europe’s leading order management system (OMS), after close...