Data & Insights, Industry Trends
Back to news and events 6 key CX tips for a successful peak season  read By Aimee Hart, Principal CX Consultant at Tryzens Global Delivering a seamless customer experience (CX) has become a fundamental pillar of retail success, with many retailer’s annual performance...
Data & Insights, Industry Trends
Back to news and events Benefits of localization for your key foreign markets  read Have you ever noticed that the McDonald’s menu in the UK differs wildly to the one served up in China? You can’t take a bite into a fiery Sichuan double chicken burger or sip a red...
Customer Experience, Industry Trends
Back to news and events The Tryzens Leaders Summit: the new era of customer retention and loyalty  read The current retail landscape has ushered in a new era of customer retention and loyalty. In an environment punctuated by steep costs of acquisition and challenging...
Data & Insights, Industry Trends
Back to news and events 5 areas to embed generative AI into your digital commerce strategy  read By Zhivko Rusev, SVP Salesforce at Tryzens Generative AI has been trending in public conversation since November 2022, following OpenAI’s largest technological...