Customer Experience, Data & Insights
Back to news and events The CX series: unlocking the full potential of CRO read On the journey of optimization, many brands and retailers get lost. Their CRO roadmaps, limited to AB testing, are leading them down cul-de-sacs. This narrow focus prevents them from...
Customer Experience, News
Back to news and events Priceline Pharmacy integrates OnePass to enhance its customer experience read Tryzens Global is proud to announce its support in helping Priceline integrate OnePass, the paid membership program that brings added value and benefits to brands....
Customer Experience, Industry Trends
Back to news and events How to reduce cognitive load to boost CX read When you walk into a store for the first time, you begin a learning process: the layout of the store, which sections hold the items you’re looking for, the varieties of products and the pricing....
Customer Experience, Data & Insights
Back to news and events The CX series: personalization versus expectation read What a lot of people consider personalization is now an expectation – an established part of the customer journey. When you’re shopping online for a dress and are shown a matching bag and...
Customer Experience, Data & Insights
Back to news and events Orlebar Brown: How to test personalization read (This article was originally published on Internet Retailing) By Aimée Hart, Principal CX Consultant at Tryzens Personalization has become one of the core engines of business growth over the...
Customer Experience, Data & Insights, Industry Trends, News, Technology
Back to news and events Dune London strides towards omnichannel read Dune London, the iconic fashion footwear brand, has taken a significant leap forward in its CX strategy by implementing OneStock, Europe’s leading order management system (OMS), after close...