Customer Experience, Data & Insights
Back to news and events A CX-first approach to boost customer lifetime value read (This article originally appeared on Inside Retail, a global leader in retail news, analysis, and trends. It is published by Octomedia, one of Australia’s leading B2B publishers.) By...
Data & Insights, Technology
Back to news and events How are the leading commerce platforms approaching headless? read eCommerce platforms are increasingly offering a headless approach, and many businesses are planning a move towards headless or composable on their roadmaps. In a previous...
Customer Experience, Data & Insights
Back to news and events What brand loyalty looks like in 2023 read The pandemic shifted the mindset of manufacturers towards ecommerce as digital adoption became a lifeline for brands who had never set up an online store before. Direct-to-consumer (D2C) strategies...