Our Services

Strategy & Insights

Person writing on a whiteboard

Strategy & Insights

Customer Experience

People in a meeting room

Build & Integrate



Delivering insights and digital strategies that drive growth.

Whether you’re already trading online or are just getting started, we can help you shape strategies that take your business to the next level. We take a holistic view and advise what levers you can pull to create the most authentic experiences that convert, backed by the experience of our team that have worked in the retail space and with clients across the globe. 

The first goal of any engagement is to understand your customers, your goals and constraints you face as a business. Our team then collaborate with you to design and bring about the experience, scope and capability required, signposting the resourcing, plans and costs necessary to achieve your outcomes.


✓  Strategic review
✓  Experience design

  • Storefront / web design
  • Accessibility
  • Usability testing

✓  Capability audit
✓  Technical debt prioritisation
✓  Solution & technical architecture
✓  Replatform
✓  International expansion
Omnichannel & new channel enablement
✓  Single view of customers, products & stock
✓  Business case definition & calculation
✓  Agnostic discoveries
✓  RFPs for solutions & products

Lilys Kitchen webpage showing products in screens desktop and mobile

Digital-First Commerce


Understanding your customer across all channels.


A connected experience that ‘joins the dots’ for your customers across all channels and provides real insight to your business has to be at the heart of a commerce strategy. To create these experiences, we work with you to identify priorities to reduce friction in the browsing and shopping journey, expose a consistent view of stock and implement personalisation that builds loyalty and increases conversion, purchase frequency and lift order value.

No matter where we start to collaborate, we will always keep an eye on the best way to establish an efficient framework to understand behaviour and build predictive knowledge of preferences and demand will drive greater efficiency in marketing, stock management and customer NPS.


Every Business is Unique and No Goal is Too Ambitious.

You may already be operating on a second or third generation storefront technology, or you may be just be starting down a path to deliver direct to consumer (D2C) for the first time. You may operate locally or already have international operations.  Your digital journey is unique, but we can assist you to achieve your goals. 

At Tryzens we pride ourselves on mapping your current capability and helping you define and prioritise the most effective path forward through insight, experience and close collaboration, augmenting your team with the skills needed to realise your plans.


Don’t just take our word for it


Dune Steps Up Online


Evolving to meet customer – no matter the channel.

As a brand, Dune London understand the importance of a perfect pair of shoes for the right occasion, and it is with that ethos that they have built their reputation.

In 2021, the traditionally brick & mortar retailer made the decision to enhance their ecommerce site to meet market changes, the rise in online shopping and evolution of digital savvy customers.

What Our Clients Say