Online Retailer Conference & ExpoInternational Keynote: Orveon|Leaders Summit Breakfast|Retailer-only Leaders Lounge|Barista Coffee|CX Clinic: Eyesight Reviews|Meet the Speaker Q&A
Leaders Lounge Schedule of Events
Join us in the Retailer Leaders Lounge for an exclusive retailer-only experience.
All Day: Complimentary Barista Coffee
Meet the Speaker Q&A Wed & Thu 10:30am
CX Case Studies Wed 2pm-4pm
CRO Case Studies Thurs 2:30-4:30
Leaders Summit
Kick off the Conference at our Leaders’ Summit Breakfast, where select group of attendees will gather to discuss ‘The Next Frontier of Customer Lifetime Value’. Focusing on customer loyalty & retention beyond points and programs, attendees will be treated to insights and lively conversation in a fun, collegial atmosphere with a panel featuring retail leaders from Adore Beauty, Big W, and Myer.
Panelists
Nicole Shepherd, BIG W
Digital Experience, Product and Customer
Dan Ferguson, Adore Beauty
CMO
Lynna Barnard, Myer
GM eCommerce
Leanne Franks, Tryzens
Global Head of CX
Moderator: Paul Greenberg, NORA Chair
CX Clinic: On-site Eyesight Reviews
The CX Doctors are In
Knowing your customer is the key to unlocking meaningful online experiences. But where to start? Bring your questions to our CX Clinic, where our team of CX experts will be conducting one-on-one eyesight reviews.
Spaces are limited so advance booking is highly recommended.
Online Retailer Conference & Expo
19 & 20 July, ICC Sydney
Join us for an insightful experience at Online Retailer.