ChatGPT and UX audits: the current limits of generative AI

ChatGPT and UX audits: the current limits of generative AI

ChatGPT and UX audits: the current limits of generative AIBy Merlyn Meredith | Senior UI/UX Designer With brands and retailers weathering through an uncertain economic climate, they’re reshuffling their priorities to help navigate turbulent waters. In calmer...

Expert tips for a successful peak season strategy

Expert tips for a successful peak season strategy

Expert tips for a successful peak season strategyIt’s the WrestleMania of retail; the main event of industry. The barometer of a brand’s yearly success heavily depends on fourth quarter performance. There's an avalanche of data that pinpoints the importance of the...

6 key CX tips for a successful peak season

6 key CX tips for a successful peak season

6 key CX tips for a successful peak seasonBy Aimee Hart, Principal CX Consultant Delivering a seamless customer experience (CX) has become a fundamental pillar of retail success, with many retailer’s annual performance hinging on the outcome of the highly competitive...

5 areas to embed generative AI into your digital commerce strategy

5 areas to embed generative AI into your digital commerce strategy

5 areas to embed generative AI into your digital commerce strategyBy Zhivko Rusev, SVP Salesforce at Tryzens Generative AI has become a trend in the public conversation since November 2022, following OpenAI’s largest technological breakthrough – ChatGPT. AI has become...