by James Whitehead | Jan 18, 2024 | Industry Trends
Solutions to empower electronics brands in digital commerce Technology and lifestyle are deeply interconnected in our modern world, with consumer electronics responding to and reshaping our daily lives. From smartphones to smart fridges, user-friendly devices are...
by James Whitehead | Dec 8, 2023 | Data & Insights, Industry Trends
Key considerations for alcohol brands launching a D2C store Manufacturers are moving wholesale into digital commerce. Yet the journey towards selling online is unique to each business. For some the path is straightforward. For others, it’s a digital odyssey, fraught...
by James Whitehead | Oct 20, 2023 | Data & Insights, Industry Trends
6 key CX tips for a successful peak season By Aimee Hart, Principal CX Consultant Delivering a seamless customer experience (CX) has become a fundamental pillar of retail success, with many retailer’s annual performance hinging on the outcome of the highly competitive...
by James Whitehead | Oct 11, 2023 | Data & Insights, Industry Trends
Going global while keeping it local: How to bring the benefits of localisation to your key foreign markets Have you ever noticed that the McDonald’s menu in the UK differs wildly to the one served up in China? You can’t take a bite into a fiery Sichuan double chicken...
by James Whitehead | Oct 2, 2023 | Customer Experience, Industry Trends
Video: The Tryzens Leaders Summit The current retail landscape has ushered in a new era of customer retention and loyalty. In an environment punctuated by steep costs of acquisition and challenging budget constraints, businesses are having to do more with less. Those...
by James Whitehead | Sep 11, 2023 | Data & Insights, Industry Trends
5 areas to embed generative AI into your digital commerce strategy By Zhivko Rusev, SVP Salesforce at Tryzens Generative AI has become a trend in the public conversation since November 2022, following OpenAI’s largest technological breakthrough – ChatGPT. AI has...