by James Whitehead | Sep 11, 2023 | Data & Insights, Industry Trends
5 areas to embed generative AI into your digital commerce strategy By Zhivko Rusev, SVP Salesforce at Tryzens Generative AI has become a trend in the public conversation since November 2022, following OpenAI’s largest technological breakthrough – ChatGPT. AI has...
by James Whitehead | Sep 7, 2023 | Customer Experience, Data & Insights
The requirements for B2B digital commerce & Tryzens CX enhancements Download your B2B checklist Digital commerce is on the march across the business-to-business landscape. From wine producers to fast moving consumer goods companies, expanding online is helping to...
by James Whitehead | Aug 24, 2023 | Customer Experience, Data & Insights
Loyalty beyond points: a CX-first approach to boost customer lifetime value (This article originally appeared on Inside Retail, a global leader in retail news, analysis, and trends. It is published by Octomedia, one of Australia’s leading B2B publishers.)...
by James Whitehead | Aug 10, 2023 | Data & Insights
Solving the oldest challenge in retail: the pursuit of inventory visibility By Radcliffe Cole, SVP of Consulting & Solutions One of the biggest challenges that the retail industry faces centres on inventory visibility. Before the industrial revolution, supply...
by James Whitehead | Aug 3, 2023 | Data & Insights, Industry Trends
The digital commerce landscape: our go-to guide for platform comparison Deciding which ecommerce platform best suits your business can feel like an overwhelming process. Each platform has its own unique set of capabilities and complexities that are continuously...
by James Whitehead | Jun 5, 2023 | Data & Insights
6 strategies to optimise your conversion rates (This article originally appeared on Inside Retail, a global leader in retail news, analysis, and trends. It is published by Octomedia, one of Australia’s leading B2B publishers.) …… Retailers have their work...