by James Whitehead | Mar 12, 2024 | Customer Experience, Data & Insights
How to test personalization and other big ideas (This article was originally published on Internet Retailing) By Aimee Hart, Principal CX Consultant at Tryzens Personalization has become one of the core engines of business growth over the years, with retailers...
by James Whitehead | Oct 2, 2023 | Customer Experience, Industry Trends
Video: The Tryzens Leaders Summit The current retail landscape has ushered in a new era of customer retention and loyalty. In an environment punctuated by steep costs of acquisition and challenging budget constraints, businesses are having to do more with less. Those...
by James Whitehead | Sep 7, 2023 | Customer Experience, Data & Insights
The requirements for B2B digital commerce & Tryzens CX enhancements Download your B2B checklist Digital commerce is on the march across the business-to-business landscape. From wine producers to fast moving consumer goods companies, expanding online is helping to...
by James Whitehead | Aug 24, 2023 | Customer Experience, Data & Insights
Loyalty beyond points: a CX-first approach to boost customer lifetime value (This article originally appeared on Inside Retail, a global leader in retail news, analysis, and trends. It is published by Octomedia, one of Australia’s leading B2B publishers.)...
by tryzens | Jun 9, 2023 | Customer Experience, News, Technology
Video Case Study: Sweaty Betty Go Composable We sat down with Alex Dinsdale, Head of Digital Product at Sweaty Betty to get the inside track on their decision-making process to move to Composable Storefront. Tryzens worked with Sweaty Betty to help them launch...
by James Whitehead | Apr 12, 2023 | Customer Experience, Data & Insights
What brand loyalty looks like in 2023 The pandemic shifted the mindset of manufacturers towards ecommerce as digital adoption became a lifeline for brands who had never set up an online store before. Direct-to-consumer (D2C) strategies were already warming up in the...