What We Do

Solutions that focus on your customer and drive growth

We are passionately client focused, growth orientated and steeped in CX and technology experience for international digital commerce.

Person writing on a whiteboard

Strategy & Insights

Customer Experience

People in a meeting room

Build & Integrate

LiveOps

Optimisation

Services Mapped to Your Digital Goals

One of our core values is to measure our success in the success of our client. Whether you operate in a business to business, retail, or direct to consumer environment, some aspects of Digital Commerce capability are centred around common universal principles. However, no two businesses are the same, each will have specific businesses opportunities and constraints, informed by their business model, current state/legacy systems, product or service range, commercial / financial model, customer expectations or their organisational scale, team mix and experience.

Ref: Tryzens Digital Growth Framework
When you engage with Tryzens, we make it our priority to understand your business and goals and to support you in the determination and execution of your strategy to achieve them, taking in to account your team, budget and ambition. 

Foundation

Ensuring a brand maintains a sound understanding of their customer/s and creates the right hooks for acquisition.

Interaction

Relates to the all-important 1st shopper or customer journey, from ensuring a relevant landing experience through to checkout.

Optimisation

The ongoing tuning
of both the channel and the customer experience through proven techniques,
signposting recognition of the customer and building loyalty.

Expansion

Broaden reach and maintain consistent experience across new channels (e.g. App or Social) or
new markets.

Innovation

Pioneering new capabilities that drive compelling and differentiated brand experience, performance or economies.

Innovative Solutions

As a business we don’t believe in reinventing the wheel, so we invest in R&D every year to create solutions that address common problems and challenges we see in the market. These solutions help our clients reduce costs, enhance customer experience and accelerate time to market.

Check out some of our innovations here:

Composable Storefront

Our flexible headless storefront capability for Salesforce Commerce Cloud, leveraging the power of native Salesforce capability to help you innovate at speed and take control of your brand experience.

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Shopper App

Our app solution enables you to create an engaging app experience without the extra overheads. We use your current storefront to create a native app experience without extra maintenance, costs and operational burden.

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Spark Accelerators

Spark is the fastest and simplest way to get your business selling to the world. We aim to remove the barriers of entry to digital commerce by providing accelerated implementation, flexible payments and managed services to hold your hand throughout the process.

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ConsumerDirect

The wholistic solution that combines digital storefronts and supply chain from DHL. Fulfil your direct to consumer ambitions from first click to loyal customer.

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Returns Portal

Our customer friendly returns portal makes the process quick and easy. The solution allows you to plugin to any shipping carrier and gives the customer greater visibility of the returns process with a few clicks.

IoT

Transparency and authenticity is becoming increasingly important. We work with IoT technology and applications to create experiences in the wearables, NFTs, QR Codes and RFID to take businesses to the next level.

Our Services in Action

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What Our Clients Say